Contents
Please note that much of this review is based on information in the PHIO State of the Health Funds Report 2012*. You can view the PHIO review for Medibank Private here.
*Disclaimer: Any conclusions drawn from the data are not those of the PHIO.
Medibank Private is the largest health insurer, with 27.1% market share.
Website: www.medibank.com.au
Phone: 134 190
Complaints about Medibank Private**
38.4% of all Benefits complaints were related to Medibank Private. This is 41% above their market share of 27.1%, so significantly worse than the average.
36.3% of all Service complaints were related to Medibank Private. This is 33% above their market share of 27.1%, so significantly worse than average.
32.3% of all complaints were related to Medibank Private. This is 19% above their market share of 27.1%, so significantly worse than average.
33.7% of all complaints that were investigated related to Medibank Private. This is 24% above their market share of 27.1%, so significantly worse than average.
Medibank Private Membership change and retention**
Medibank Private membership grew by 3% in 2011/2012, which is below the industry average of 3.7%
86% of Medibank Private fund members (hospital only) have remained with the fund for two years or more. This is below the industry average of 88.6%.
Medicare Private management expenses**
Medibank Private management expenses account for 10.2% of contributions, which is higher than the industry average of 9.3%. This amounts to $282 per year for the average policy, compared to the industry average of $268.
Medibank Private on Facebook
92,621 likes (at 21 June, 2017)
Tweets about Medibank Private
Tweets about “@medibank”
**Source: PHIO State of the Health Funds Report 2012.
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